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Strategic Directions

Somerset West Community Health Centre’s Strategic Directions

For over 45 years Somerset West CHC has been driven by its strong sense of purpose and commitment to innovation and excellence. Together, Toward Common Goals – Strategic Directions 2017-2022 will guide our work until 2022.

The SWCHC Strategic Plan articulated in Strategic Story is the culmination of a year of collaborative work that could not have been completed without the support of staff, clients, community members and partners. Thanks are extended to: the 44 staff and partners that attended an early morning Community Knowledge Exchange forum; the 19 partners who made their staff and managers available for focus groups and interviews in the fall of 2016; the 50 + staff, community and board members that attended a Saturday Strategic Thinking Day; the 18 clients that participated in semi-structured interviews in the spring of 2016; the 30 staff and 36 partners that responded to and online survey administered by our consultants and the SWCHC Board members who participated in all these activities. (See Appendix 5 for a list of participants) 

Ottawa Community Health Centres Collaborative Strategic Plan

North Star – Health Equity

Given that the 6 Ottawa CHCs ( Carlington CHC, Centretown CHC, Pinecrest Queensway CHC, Sandy Hill CHC South East Ottawa CHC and Somerset West CHC) shared similar mandates, client profiles, and pressure points, a decision was made to formalize our partnerships by engaging in a joint strategic planning process. The collaborative strategic plan allowed eachthe 6 CHCs to identify joint priorities while still permitting each Centre to specify cCentre-specific goals to their plan, based on the unique needs and priorities impacting their communities.

Common strategic directions include:

Enhance Access for People with Complex Needs ∎ Demonstrate Quality Through Impact ∎ Leverage Collective