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Become a Client

How to Access Programs and Services

To access a number of our programs and services, you have to live in our service area.  This area is geographically-defined as the pink zone in the map below, and ranges from the Ottawa River (north) to Carling Avenue (south), and from Island Park Drive (west) to about Lyon Street (east).

Don’t live in our service area?


Not to worry!  A number of our programs and services are open to all Ottawa residents.

Look for this green icon in program descriptions: it means you're welcome to attend the program.



Primary Care Services

Please note that our waitlist for Primary Care Services is currently full.  This means that our physicians and nurse practitioners aren't accepting new clients right now.  We will update our website when the waitlist opens up.  

To find a family doctor or nurse practitioner in Ottawa |  Register with Health Care Connect, a service of the Ontario Government. 

For urgent health problems |  Please visit our walk-in clinics.  These clinics are open to people without health insurance coverage and/or a permanent address.